Our Contact Centre Services

Accidents don’t happen that often in a person’s life, statistics prove the probability is close to one or two on an average in a person’s life. That’s why we do not know what to do when they occur. How do we know we are treated fairly by the insurance companies? Well the answer is we cannot rely on the institutes that are solely driven by the motive of profit margins. Insurance companies try and cut corners wherever they can, in parts, in paint, in quality labor or in standard times of repairs. Unfortunately for insurance companies behind the scenes we are just numbers or figures. They do not care at all for the quality of the work done on your personal vehicle. This is where True Blue Accident Management comes into play we provide independent Services to all our customers, carefully guiding you to the True Blue Repairers, in the industry because we care for your hard earned money. We offer True Blue management service to the True Blue consumers, True Blue smash repairers, to True Blue fleets and the True Blue insurance companies itself.

We take care of all your accident management needs single handedly. We provide a full case management system from the moment you speak to us ensuring you have full peace of mind.

Using our service is cost effective:
For businesses we can customize our contact centers to your company needs and answer your phone calls under your company name making it cost effective and improving your trademark many folds. To discuss in details call on (02 8872 7838) or fill in the contact form along with your query.

Win – Win situation for all

  • Like for Like Replacement Vehicles.
  • One Claim handler from beginning to the end. Do not waste time explaining things to different claim handlers again and again.
  • Let us act on your behalf and take care of the things for you.
  • Why run around wasting your precious time to obtain several Quotes.
  • Why lose your “No Claim Bonus” with your insurance company.
  • Why not claim directly from at fault insurance company. Save it for just in case.
  • Why pay excess? and part from your own money.
  • We can recommend you to an experienced legal team – if required.
  • Do not waste your time lining up in the queue. Every time you contact us you will speak to a real person and all queries are taken care of within minutes.
  • You ring we bring!! Direct to your door no long waiting without a car.
  • Choose the repairer you want, Its your legal right – or let us guide you to choose one.
  • We liaise and have understandings with almost all insurance companies.
  • We keep track on the repairs on your vehicle.
  • Our recommended solicitors can help you recover any uninsured losses.

Profit to your Enterprise
If you are a business owner and looking for an accident management solutions, we can help you organize that for you in no time. Why waste time in doing things, which we can do for you whereas you could be out there looking for more business. We help you reduce costs, achieve results by using modern technology and softwares which bring transparency. We keep you informed about your business performance via updates, graphs, charts and Key Progressive Indicators KPI’s. To discuss more on our accident management solutions contact us on 02 8872 7838.