Your right to a loan car after an accident
Most people don't know that if you're "NOT AT FAULT" in a car accident, and more than one car is involved, you may have the right to a loan an accident car whose the cost can be recovered from At-Fault Party or from his insurance company.
You only need to fill a form or call us to find out how we can get you back on the road with our specialized car replacement service. We'll deliver a Like a Like vehicle to you in quickest possible time.
If you are involved in an accident and are NOT at fault then we provide you with a replacement vehicle for FREE. The cost will be charged from the at-fault party's insurance company.
We've got over five years of experience in the insurance claims and car hire industry. We make sure that you will get the best possible claim benefits.
How it works
Apply for a car online & we will assess your application
On approval of your application we will deliver the car to you
Return our car, when yours is repaired
We recover the loan car costs with your assistance from the at-fault insurer
Frequently Asked Questions
What is an Accident Loan Car ?
An Accident Loan Car is a Replacement Vehicle given to Not-at-Fault owner for his use. These cars are provided to not-at-fault drivers by credit hire businesses such as True Blue, for their use till the damaged vehicle is being repaired or notification of total loss is confirmed.
Who pays for the Accident Loan Cars?
If you are not at-fault and have signed an agreement with us, you will not be liable for the rental costs for the vehicle provided to you, only you have to assist us in recovering the rental costs, this may include you having to provide documents, witness statements, and in some cases, appearing in court as a witness in proceedings. we commence in your name and recover of those costs from the at-fault party or their insurer and otherwise act in accordance with the terms and conditions of our agreement.
What rights do not at-fault drivers have?
If you are not at-fault in a multi-vehicle accident you may be eligible to take an accident loan car till your car get repaired or claim of total loss settled.
How do you know if you're eligible?
If you are not at fault in a multi-vehicle accident you are eligible to have an accident car vehicle at zero cost. That cost may be recovered from an at-fault party or from their insurer, To check your eligibility you can complete our online eligibility questionnaire here.. If you would like to speak with someone you can call us on 1300859554
What will happens if the insurer does not pay the bill?
In this situation, we will commence legal proceedings in your name against the at-fault party's insurer company or the at-fault party. If any situation arises you may be required to provide assistance which may include providing witness statements, documentation, and in some circumstances attending court as a witness. We will not charge not at-fault drivers for the rental costs or the legal fees associated with the recovery unless, you assist us in the recovery process and otherwise company will act in accordance with the terms and conditions of our agreement.
Find what our happy customers say about us. We always strive hard to achieve the best for our Customer. We value your feedback to keep improving our customer service experience. Getting the legal advise at a crucial time from True Blue in house council made me so much confident.Session was really knowledgeable and made me so much aware of my legal rights.
Robert Ishow Customer
I would recommend your company any day. The staff at True Blue Accident Management Services was well mannered and courteous.
Sanju Maharjan Customer
All I had to do was to give a phone call to your company and provided some information. Rest these guys took care of everything for me. They organise the Tow truck, replacement car and even delivered and collected at my ch
Ivan Zora Customer
Brilliant staff in call centre! They know what they are doing. Thank you for making my experience so pleasant in such an adverse situation
Karen Firth Customer
A system that is so perfect and well thought. You guys made me feel special. Chose my own delivery day and time. Accident Management Specialist was very knowledgeable and polite. Go the True Blue!
Nelly Bablanian Customer
I am happy to recommend True Blue Accident Management to anyone. I feel so proud to introduce something that many of my friends do not even know about. Never knew that such a service would have existed.
Olympia Petropoulous Customer
What an amazing service! I do not know how would have managed without your service.
Aaron William Mcquillian
True Blue Accident Management experience is above the bar of excellence. I received an almost brand new car.
Jagoda Popska Customer
It is such an easy process just provided certain information and drove away in a flash car. I had your car for nearly 1 month and I will miss it.
Armen Nalbandian Customer
customer service experience. Getting the legal advise at a crucial time from True Blue in house council made me so much confident.Session was really knowledgeable and made me so much aware of my legal rights.
Janait Moshi Customer
You took all my worries away and I could carry on my usual routine as if nothing have happened. Thank you True Blue for making it so nice and easy.
Lilyan K Petros Customer
I could not even imagine how I had managed without your services and support at such a crucial time. Having a car is a condition of my employment!
Yu Mi Mun Customer
Your company was so helpful especially delivered the car out of office hours. Thanks!
Rafida Hermiz Customer
True Blue Accident Management solved my biggest worry by giving me a replacement vehicle. I use car to pick up and drop off my kids to school and other activities. Your staff members were so friendly and accommodating. Ver
Kate Sophorn Yen
I am so happy that I downloaded your My Car Essentials app it was so helpful as I would not have known what to do after the accident. Staff at True Blue Accident Management guided me through the process step by step. Fanta
Rosie Jools Alexis Martin
The car delivered was clean and fresh, nearly new car. Thank you so much for a wonderful service.
Souzan Hanna Customer
I experienced a positive attitude by all your staff members from the moment I got in touch with your contact center to the time of delivery of Courtesy car, your service was unmatched. Initially I was a bit worried as I was a bit aseptically but the staff at True Blue took time to explain all queries and took all my worries away. I could not even imagine such a service could even exist.
Anandan Murugesan Customer
True Blue offers a service, which is boundless, humble and stress-free. The emails that I received were full of all the necessary information. True as its name.
Gilbert Ghostine Customer
Cleanest Hire Car we have ever come across. My kids loved your car. Will definitely use your services again.
Great Support! True Blue Team is excellent.